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Website Accessibility

At The Richardson Hotel, it's important to us that our website is accessible and easy to use for all persons with disabilities. When creating our website, our development team used software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).

While the industry is not operating from approved, regulated legislation, The Richardson Hotel is committed to our good faith effort to follow the guidelines available. If you have questions, concerns or have discovered an accessibility issue on our site, please contact us. Be sure to include specifics and any page where an issue has occurred. We will make every reasonable effort to make the page accessible for you.

Accessibility Statement

We aim to extend genuine hospitality to all guests and visitors of our hotel.

Our goal is to make it as effortless as possible for everyone, including people with disabilities, to access information about our hotel and to book a stay.

If you encounter problems learning about our hotel or booking a stay, we encourage you to contact us by telephone or email. Our helpful staff will be delighted to assist you

(716) 493-2610

The Richardson Hotel Buffalo
444 FOREST AVE
BUFFALO, NY 14213

We are committed to providing an easy-to-use online experience for all guests, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software) should be able to use our site online at https://www.therichardsonhotelbuffalo.com

To ensure this, The Richardson Hotel Buffalo complies with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines, and are continuously updated and enhanced to make our technology more accessible and user-friendly.

We have tested our hotel's website to confirm that we meet or exceed Level AA of the WCAG 2.0 Standard.

If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please contact us.

You can learn more about W3C's Web Accessibility Initiative (WAI) HERE.
In addition, our full site was tested using SiteImprove, a third party authority in web accessibility. The website is routinely tested to ensure that any new or newly edited content conforms with the most up-to-date accessibility guidelines, as reported by the SiteImprove tool.

Browser Help

Optimize the way you view your web browser. If you are experiencing difficulty reading The Richardson Hotel Buffalo website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page:
Find out more about the accessibility features of these leading Internet Browsers through the links below:

Hotel Website Accessibility Features

The website for The Portofino Inn & Suites was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts
To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.

Structured, Semantic Markup
HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read, and the menu items are presented as a group. Please see our sitemap for easy navigation.

Images Visibility
All content images include descriptive ALT attributes.

Standards Compliance

The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

  • Web Content Accessibility Guidelines (WCAG) 2.0, which details the reasoning behind each guideline.
  • Section 508, which includes information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.

Accessibility Software And Services

The following free tools and services are available to assist you with viewing and interacting with our hotel website: